Privacy Policy

Clinic X Holding LLC-FZ

Meydan Grandstand

6th floor, Meydan Road

Nad Al Sheba

Dubai, U.A.E

Contact

Phone: +971 50 693 9558

Email: [email protected]

Website: www.clinicx.ch

Authorized Representative

Dr. med. Joachim Ahlers

Introduction

Clinic X Holding LLC-FZ (“we,

” “our,

” or “us”) is committed to protecting and respecting your

privacy. This Privacy Policy outlines how we collect, use, and protect your personal

information when you visit our website or interact with us.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect and process the following personal information:

● Personal Identification Information: Name, email address, phone number, and

other contact details provided by you.

● Usage Data: Information about your interactions with our website, including IP

address, browser type, operating system, and pages visited.

● Communication Data: Information you provide when you contact us through email

or phone, including the contents of your messages.

2. How We Use Your Information

We use your personal information for the following purposes:

● Service Delivery: T o provide and improve our healthcare and consultation services.

● Communication: T o respond to inquiries, provide customer support, and send

administrative updates.

● Marketing and Promotional: T o send you information about our services,

promotions, or news if you have opted to receive such communications.● Website Improvement: T o understand how users interact with our website and

improve functionality and user experience.

3. Legal Basis for Processing

We process your personal information based on the following legal grounds:

● Consent: When you have given explicit consent for us to process your information

for a specific purpose.

● Contractual Obligation: When processing is necessary for the performance of a

contract to which you are a party.

● Legitimate Interests: When processing is necessary for our legitimate interests,

provided they are not overridden by your rights.

4. Data Sharing and Disclosure

We may share your personal data with:

● Service Providers: Third-party vendors who help us operate our website and deliver

services (e.g., IT support, hosting services).

● Legal and Regulatory Authorities: When required by law, or if we believe in good

faith that disclosure is necessary to comply with legal obligations or protect our rights.

We do not sell, rent, or trade your personal information to third parties.

5. International Data Transfers

Since we are located in the United Arab Emirates, your information may be transferred to

and stored outside your country of residence. We take steps to ensure that any data

transfers comply with applicable laws and provide adequate protection for your personal

information.

6. Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes for which it

was collected, comply with legal obligations, resolve disputes, and enforce agreements.

Specific retention periods may vary depending on legal requirements.

7. Security of Your Data

We implement appropriate technical and organizational measures to protect your personal

data against unauthorized access, alteration, disclosure, or destruction. However, please

note that no transmission over the internet is completely secure, and we cannot guarantee

absolute security.

8. Your RightsDepending on applicable data protection laws, you may have the following rights regarding

your personal information:

● Right of Access: Request access to your personal data and obtain a copy.

● Right to Rectification: Request correction of inaccurate or incomplete data.

● Right to Erasure: Request deletion of your data under certain conditions.

● Right to Restrict Processing: Request that we limit the processing of your data in

specific circumstances.

● Right to Data Portability: Request transfer of your data to another party.

● Right to Withdraw Consent: Withdraw consent where processing is based on your

consent.

T o exercise these rights, please contact us at [email protected].

9. Cookies and Tracking Technologies

Our website uses cookies to improve user experience and analyze site traffic. You can set

your browser to refuse all or some cookies; however, this may limit certain functionalities of

our website. For more details, please review our Cookie Policy [provide link if applicable].

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page,

and, where appropriate, you will be notified via email. We encourage you to review this

Privacy Policy periodically for any updates.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data

practices, please contact us:

Clinic X Holding LLC-FZ

Email: [email protected]

Phone: +971 50 693 9558