Privacy Policy

ClinicX AG
Stettbachstrasse 6
8600 Dübendorf
Schwitzerland

Executive board
Martin Wyss,
Christian Meier

Contact:
Email: [email protected]
Phone: +41 44 505 77 78
Website: www.clinicx.ch

 

Commercial register number: CH-020.3.054.683-0

UID/VAT: CHE-138.222.590

 

Last updated: 01/02/2025

1. Introduction

We, ClinicX AG, take the protection of your personal data very seriously. In this privacy policy, we explain what data we collect, how we use it, and what rights you have regarding your data. This policy applies to all our business activities, including our website, services, and offline interactions.

 

2. Responsible entity

The responsible entity for data processing in accordance with data protection laws is:

ClinicX AG
Stettbachstrasse 6
8600 Dübendorf
Switzerland
Email: [email protected]

 

3. Collection and processing of personal data

We collect and process personal data only to the extent permitted by law or if you have given your consent to the processing. This includes, in particular:

  • First and last name
  • Address
  • Email address
  • Phone number
  • Date of birth
  • Health data (if necessary)
  • Payment information
  • Usage data from our website

 

4. Purpose of data processing

Your personal data is processed for the following purposes:

  • Providing our services and medical treatments
  • Managing appointments and customer inquiries
  • Billing and payment processing
  • Improving our services
  • Compliance with legal obligations
  • Marketing and informational purposes (only with your consent)

 

5. Disclosure of data to third parties

Your data is generally not shared with third parties, except in the following cases:

  • If it is necessary to fulfill our services (e.g., billing via health insurance companies, laboratories, IT service providers)
  • In cases of legal obligations
  • With your explicit consent

 

6. Data storage and deletion

Your personal data will only be stored for as long as necessary for the purposes mentioned or as required by legal retention obligations. After the retention periods expire, the data will be deleted or anonymized.

 

7. Data security

We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse. Our IT systems are secured according to current security standards.

 

8. Your rights

You have the following rights regarding your personal data:

  • Right to access
  • Right to rectification
  • Right to deletion
  • Right to restriction of processing
  • Right to data portability
  • Right to object
  • Right to withdraw consent

To exercise your rights, you can contact us using the details provided above.

 

9. Cookies and tracking technologies

Our website uses cookies and similar technologies to improve user experience and analyze usage. You can disable the storage of cookies in your browser settings.

 

10. Changes to this privacy policy

We reserve the right to update this privacy policy at any time. The current version is available on our website.